Lito Service
Lito Service
Lito Technology slogan is “vision creats future”. It is not just a simple slogan, but an unshakable determination to exceed our customer’s expectations. Lito Technology has always upheld this belief and tries to implement it in everything that we do for customers. The service we offer to customers is to think about what they think about and worry about what they worry about.
Lito Technology promises that once you choose us, our company and the four-in-one Lito Technology CARE are there ready to respond with the first arrival solution any time, anywhere.
Various service content, professional service teams, global service networks and systematic technical support are readily available from Lito Technology for an effective response and solution upon your request no matter where you are in the world and what time it is.
Service Content
Lito Technology always attaches great importance to service at each and every stage to ensure the continuous, stable operation of our machines to achieve their maximum utilization and productivity. Combined with our slogan, standard service and value-added service are offered to cater to all your needs. Standard Service - Receiving Inspection, Pre-Delivery Inspection, Delivery Inspection, three Periodic Inspections, and an on-call service, are able to cover the entire life cycle of each machine. Value-added Service - Provide proper project construction plan if needed; - Appoint special long-term on-site service engineer for your project; - Workshop overhauling; - "Service Miles and Smiles".
Technical Support
Lito Technology is committed to providing best-in-class technical support. Our technical representatives have professional knowledge of construction, so you can find the answers to your questions from local distributors, regional service centers, up to our Headquarters. - Experienced service engineers of distributors respond to your on-site service request 24/7/365; - Regional service engineers in your local area are also there to provide further support; - Service experts at Lito Technology headquarters serve with the most specialized solution in all matter related to you every need.
Training
Training is another basic element of Lito Technology CARE. In order to ensure customers fully understand Lito Technology products and impart relevant know-how to machine operators, Lito Technology offers a range of training support. Participating in Lito Technology training will help you learn how to better maintain machinery safely, effectively and efficiently, thereby improving equipment productivity, prolonging the life of the equipment and obtaining maximum return on your investment. Our training courses can be held either at our headquarters, at one of our Regional Training Centers, at one of our distributors, or even at the job site. We also provide tailor-made training (different levels) using various teaching methods (theory, field, online and simulators) for optimum learning. For more information about training, please contact your local Lito Technology distributor.
Service Team
While making significant progress in the fertilizer equipment industry, we actively participate in the construction of our service team. We deeply understand that comprehensive service is the foundation for the company's long-term development. Rio Tinto Technology has built a service team of more than 100 people, who respond 24 hours a day to users' problems encountered during product use and quickly handle them.
Service Content
Technical Support
Training
Service Team